Contact information

Contact Information
Have a question about your order, a sourcing request, or a seller application? We are here to help! Get in touch with the Vanity Babe team through our official channels.
📧 Email Support
For the fastest response regarding orders, custom product sourcing, or merchant applications, please email us directly:
  • Email: vanitybabeza@gmail.com
🕒 Response Times
  • Our support team reviews inquiries from Monday to Friday.
  • We aim to respond to all emails within 24 to 48 hours.
💡 What to Include in Your Message
To help us resolve your query as quickly as possible, please include the relevant details:
  • For Order Enquiries: Please include your Shopify Order Number in the subject line (e.g., Order #1001 Return Request). Please note that all return and refund requests must be made within 7 days of receiving your delivery.
  • For Sourcing & Custom Labelling: Include the product names, required quantities, and any branding specifications.
  • For Seller Applications: State your business name, website link (if applicable), and a brief overview of the products you wish to list.
📦 Delivery Operations
Please note that we operate and deliver exclusively within South Africa. We do not currently have a physical retail storefront open to the public for order collections. All orders are fulfilled and shipped via our integrated Shopify courier partners.